Core Healthy is committed to protecting your privacy and will only use the information that we collect about you lawfully. This policy explains how we collect and use your information.
By using our website or providing us with your personal information you are agreeing to this policy. We may update this policy from time to time without notice to you, so please check it regularly.
Information you give us
1.1 We may collect personal information from you in the following ways:
(a) our use of cookies (please see the Cookies section below)
(b) when you contact us with enquiries or other correspondence including via social media.
1.2 Except where permitted by law, we will never collect sensitive personal data about you without your consent.
1.3 If you interact with us in one of the ways listed above, we may collect and process personal information about you such as:
(a) your name, address, phone and email address
(b) information you enter onto our website via our physical activity readiness questionnaire or contact form;
(c) records of your correspondence with us;
(d) details of your visit to our website, including your IP address.
1.4 Your information may be shared with us by third parties, for example Bookinghawk.com. They will do so pursuant to their own policies on data protection and privacy. It’s a good idea to check their privacy policy when you provide your information to them to fully understand how they will process your data and how they may share it with others.
1.5 We may also on occasion obtain information about you (such as your telephone number and email and postal address) from the public domain, either directly or from third parties. We do so in order to keep our records up to date.
2.1 We will process your personal information in accordance with our obligations under applicable data protection laws and regulations, particularly for the following reasons:
(a) to provide you with the advice, services or information you have asked for;
(b) to comply with applicable laws and regulations
(c) for our own internal administrative purposes and to keep a record of your relationship with us;
(d) to provide you with information about us and our services
(e) to ensure that content from our website is presented in the most effective manner for you and for your laptop/mobile device; or
(f) to improve our service by contacting you for feedback.
2.2 When you make a booking through our website, you will be taken to a third party booking provider, Bookinghawk and a third party payment provider, Stripe. Information you provide when booking is being given primarily to the third party who may then share that information with us. See above under “information we receive from other sources” for more details.
3.1 We will not sell your personal information, and we will not pass your personal information to any third parties except in the circumstances set out in this policy.
3.2 We may ask our service providers acting on our behalf (eg our website hosts) to access and use your personal information for the purposes for which you have provided it to us. If we do this, we will not give those individuals/organisations any rights to use your personal information (or to contact you) except in accordance with our instructions and this policy.
3.3 The only times we will pass your details to anyone else would be:
(a) to enable payment providers to complete transactions;
(b) to organisations within the payment card industry in order to prevent online fraud;
(c) where we are required to do so by any law or court order;
(d) where you have given us consent to do so;
4.1 We will only keep information about you for as long as we need to.
5.1 This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
5.2 We may communicate with you by email. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
5.3 We make no representations about any other websites, and when you access any other website through a link on our website (including booking, payment and social media sites) you understand that it is independent from us and that we have no control over that website or the way your personal information is collected through those websites. Those websites may have their own privacy policies and we encourage you to look at those policies or contact the website operators directly to understand how your personal information is used.
6.1 The data that we collect from you may be transferred to, and stored in, a destination outside the European Economic Area (“EEA”). It may also be processed outside the EEA. By submitting your personal data, you agree to this use of your data.
8.1 To request details of the information we hold about you, if you have provided us with your personal information but decide at a later date that you no longer want to receive information from us, or if you wish to update us that your contact details have changed or change your preferences, simply let us know by sending an email to jayne@corehealthy.ie
8.2 If you are unhappy with the way in which your personal data has been handled you are entitled to make a complaint to the Data Protection Commission.
Like most websites, we use cookies. Cookies are tiny pieces of data saved on your computer or mobile device. There are several types of cookie and they each have different functions or uses.
2.2 We use cookies for a variety of reasons:
(a) Essential cookies – these are required for the operation of our website.
(b) Analytic/performance cookies – these allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
(c) Functionality cookies – these are used to recognise you when you return to our website so that we can personalise our content for you and remember your preferences.
(d) Targeting cookies – these record your visit to our website, pages you have visited and links you have followed. We may use this information to make our website more relevant to your interests, and may share this information with third parties for this purpose.
2.2 The table below provides more information about the cookies we use and why:
Type of cookie function and further information:
Google analytics: This is a common performance cookie that many websites use. It allows us to collect anonymous information about how you and other users use our website and helps us to improve the website.
3.1 If you click on a hyperlink from our website to any third party websites (e.g. if you ‘share’ content from our website with friends or colleagues on social media), you may be sent cookies from these third party websites. They will do so pursuant to their own policies on privacy and cookies. It’s a good idea to check their privacy policies to fully understand their use of cookies.
3.2 Some of the content on our website is provided by third parties. This includes but is not limited to: Google Maps for interactive mapping, YouTube or Vimeo for hosted video and Depositphotos for images. When you visit a page containing content from one of these sites a cookie may be set. We do not have any control over these cookies and they will be set pursuant to the third party’s own policies on privacy and cookies.
4.1 By using our website you consent to our use of cookies as updated from time to time and the cookies we use will be stored on your device (unless rejected or disabled by your browser).
4.2 Internet browsers normally accept cookies by default. However, it is possible to set an internet browser to reject cookies. If you do not accept our use of cookies as set out in this policy, please set your internet browser to reject cookies. This may impair your ability to use our website so that some features may not work.
5.1 We may update our use of cookies, and this policy, from time to time, so please check this policy regularly.
5.2 You can find out more about cookies generally and how to disable them at www.allaboutcookies.org.